The use of our shelter kids photo inappropriately by news outlets.

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Dear readers,
Recently, you may have followed my brief campaign to remove pictures of a child from our shelters used inappropriately in a news article about an arrested child molester.
I have thought it would be of interest to you to follow the email trail I have been having with the news outlets asking for assurances that those photos be deleted permanently from their databases. I will be updating the post with their responses. The most recent emails will be at the top of the thread.
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UPDATE – EMAIL REPLY RECEIVED Monday 24th JUNE 2013

 Dear Nelly and Soraya,

This is to further extend our sincerest apologies for any offence caused by the image Egypt Independent published for our story on child abuse allegations in Nasr City.

The incident was totally out of line with the ethics and standards to which we are committed. Unfortunately mistakes do occur, despite us checking and re-checking work repeatedly before publishing something.

That said, this incident was unacceptable. Internal procedures are currently underway to prevent any future slips.

Going forward, all photos of children taken from your shelter have been deleted from our database. And more generally, children’s images will not be used in connection news articles like the one we covered from Nasr City.

By way of explanation for Soraya, and as mentioned in an earlier email – a member of our translation/editing team inappropriately selected the image for this story from Al-Masry Al-Youm’s online image database, without checking its suitability or the context of the photograph itself.

The content produced by Soraya was upon an agreement between her and our former colleagues (representing Egypt Independent, owned by Al-Masry Al-Youm Corporation). As far as I’m concerned, Soraya’s work during her time with Egypt Independent is part of Al-Masry Al-Youm Corporation’s database.

Even so, what happened on Monday June 17 was completely unacceptable and we guarantee that this will not happen again.

I hope you will still consider contributing to and visiting Egypt Independent as we continue to strive to report on important issues in Egypt and the wider world, responsibly and to a consistently high quality.


Please do not hesitate to get in contact if you have any further questions.

Yours Faithfully,

Mostafa Abdelrazek

Egypt Independent, News editor

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Dear Tom (EgyIndependent) and Farida (MSN Arabia)
 
Thank you, both for removing the photograph as soon as the matter came to your attention, and for the email you have each sent in way of apology. 
 
However, I am writing to you requesting a number of actions. I am sure you are aware of the outrage and distress, the use of the child’s picture from the shelter in which I volunteer has caused, both to me and those who follow and are passionate about the cause. I have been an enthusiastic contributor to your news outlets in the past, seeing them as an avenue to promote awareness of the plight of children who are in most need of a channel to voice their reality, and in that capacity, I am greatly disappointed. 
 
There are a number of pictures that are freely circulated around the internet of vulnerable and disadvantaged children – often I use these myself. However, these are pictures taken with consent, have been used by international organisations for raising awareness and most importantly are pictures that ensure the child cannot be identified (in terms of location at the very least). Permission was given by the shelter to use this photo in a specific capacity. In the story which this child’s photo was originally attached, her shelter was mentioned raising awareness of all the positive work they do. Even in that capacity I had grave reservations and concerns that the picture was used, however, permission from my superiors, her guardians, was granted. 
 
It is important to note that my response to seeing any child’s photo associated with this news article would have been the same, and it was not so aggressive only due to the fact that this particular child’s photo was used, making this achingly personal to me.  Although this girl is one of the children with whom I work and who I have a very close relationship with., it is maddening to think that because any kid that does not have parents who are able to get angry at the inappropriate use of her photo, it could be easily, mistakenly – as you say, misused. The carelessness with which the rights of this child was dealt with, is completely unacceptable. 
 
I am concerned that the general rule of your news outlet is to not use pictures of children inappropriately. This is not something new, nor is it an acceptable oversight. All your journalists, translators etc. should understand which pictures they are allowed to use and which will pose huge ethical problems. This is their responsibility as much as it is the news outlet who should ensure these guild lines are firmly instilled in all who have access and permission to use material stored in your data bases. 
 
Going forward, I would like assurance that all photos of children taken from our shelter be deleted with immediate effect from your data base. More generally, I would also like assurance that children’s photos, in general, will not be used in association with such news articles. 
 
The particular set of photos where this picture came from belong to Suzee Morayef (who has asked to be cc’d in this email) and who would like an explanation of how her photos were used without her explicit permission, raising copy right issues that you will need to deal with separately. 
 
 
Yours sincerely, 
 
Nelly Ali
Advocate for Children in Vulnerable and Disadvantaged Situations. 
 
————————— REPLY TO EMAILS BELOW—————————
 
 
From: Tom Rollins <tomwrollins@gmail.com>
Subject: Egypt Independent apology letter
Date: 18 June 2013 12:37:08 BST
To: nelly.ali@gmail.com

Dear Nelly,

I am writing to you regarding our earlier correspondence concerning the image Egypt Independent published on Monday with the story “Man arrested for molesting children after Quran lessons.”

Egypt Independent wholeheartedly apologises for the offence understandably caused by this incident.

By way of explanation – a member of our translation/editing team inappropriately selected the image for this story from Al-Masry Al-Youm’s online image database, without checking its suitability or the context of the photograph itself.

While I’ve been unable to verify exactly why the image was on our database in the first place, (re-)using it was a basic oversight which has clearly had wider implications. Egypt Independent failed to take into account the rights of the child or how it may have affected her or those close to her. This is unacceptable.

The issue has been dealt with internally and we assure you this will not be happening again. The image concerned has been permanently deleted from our database by way of guarantee. The story has also been removed from the website.

I hope you will still consider contributing to and visiting Egypt Independent as we continue to strive to report on important issues in Egypt and the wider world, responsibly and to a consistently high quality.

Please do not hesitate to get in contact if you have any further questions.

Yours Faithfully,

Tom Rollins

Egypt Independent, Copy editor

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From: Farida Fahmy <faridafahmy@me.com>
Subject: Picture Issue
Date: 18 June 2013 13:30:44 BST
To: “nelly.ali@gmail.com” <nelly.ali@gmail.com>
Hi Nelly,

Hope this email finds you well.

First please allow me to introduce myself, this is Farida Fahmy business development and marketing manager of MSN Arabia.

I’m writing you with regards to the above mentioned subject, before any explaining I would like to first apologize for this picture and for any problems or issues that might have occurred due to it.

I would like to inform you that the article has been removed from the site, not just the picture, and an apology tweet addressed to you has been released. Please note that this article was aggregated from another provider and it was not our original content as you might have seen the credentials on the article when it was published.

Anyhow, please accept our genuine apology and rest assured that the minute we got notified about it it was removed, we will also take this issue to the source of the article.

Have a safe trip.

Regards,
Farida

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